Beaver Machine Corporation   

USA: 1.800.265.6772 / CANADA AND INT'L: 1.905.836.4700


  
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FAQs

1. What makes the New Generation coin mechanism the leader in the Industry?
2. Is there an easier way to get the coins out of an RB or Southern machine?
3. The floor space I have been allotted is limited but it is a high volume location, what do you offer that will provide several product choices?
4. How many machines will your stands hold?
5. Is there an additional charge for a different color?
6. If I purchase the machine for gumballs, can I change the wheel to vend a different type of product later?
7. What if I want to change the type or number of coins that are accepted in my coin mechanism?
8. What is the average lead-time on an order?
9. Is there a minimum number of machines you have to order?
10. How many stickers does your FLAT PAK sticker machine hold?
11. What if I have a problem with one of my machines?
12. Where can I find the prices of your products? Can I purchase your products online?
13. What if I lose my key to my machine?

If the question you have is not listed above email us.

1. What makes the New Generation coin mechanism the leader in the Industry?

The New Generation (NG) coin mechanism is the highest quality rotary coin mechanism and provides extremely close tolerances for coin dimensions. It eliminates acceptance of most "slugs" and includes a "clutch handle" at no charge. The coin mechanism handle has a special two-way clutch so if a patron tries to turn the handle without inserting the correct coin, the handle will just spin in either direction without doing any damage to the coin mechanism or the machine. The clutch works even if no coin is inserted and a wrench is used to crank the handle! This is an absolutely necessary option for unsupervised machine locations when ordering the standard coin mechanism. The NG mech also has a "penny hole" that allows smaller coins, "slugs", & other unwanted objects to simply fall inside the machine without jamming up the mechanism or causing other problems. Coin mechanisms are available for over 200 different coin denominations for over 100 countries.
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2. Is there an easier way to get the coins out of an RB or Southern machine?

Beaver offers three options for coin collection on the RB or Southern machine:
Cashbox: A tray bonded to the inside of the machine body to retain coins in the body, which can then be picked up and dumped into your container. Without cash box, coins drop into the machine base for collection.
Base Collar: The base collar is bolted to the base of the machine, inside the body. To service the machine, unlock and lift the machine, giving it a 1/4 turn and rest the entire machine on the collar. You now have easy access to the coins without completely removing the service head. Scrape the coins out through the large opening in the front of the collar.
Cashdrawer: The cashdrawer slides effortlessly out of the base, allowing for quick and easy removal of the coins. This cashdrawer option cuts servicing time in half, allowing the operator more time for other aspects of business.
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3. The floor space I have been allotted is limited but it is a high volume location, what do you offer that will provide several product choices?

The Beaver Towers are an excellent solution for limited floor space. They allow multiple product choices and varying heights. You can choose to have Single, Double or Triple Decker Towers. By joining the Towers you can create a wall of Towers. Start with 3 or 4 and move up to as many as your space will allow.
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4. How many machines will your stands hold?

This information varies for the different stands. Please visit the stands section (under products) for this information. You'll find this information under the "options" tab.

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5. Is there an additional charge for a different color?

There is no additional charge for our standard color choices. We have 9 choices for the Round and Southern Beaver and 7 choices for the Northern Beavers.

Round or Southern Beaver colour choices: Northern Beaver and Tower colour choices:
circus red (A2)
poppy red (A3)
black (A4)
arctic white (A5)
sky blue (A7)
navy blue (A8)
canary yellow (A10)
burgundy (A11)
hunter green (B3)
red
white
blue
navy blue
yellow
green
black

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6. If I purchase the machine for gumballs, can I change the wheel to vend a different type of product later?

Beaver Machine has dispensing conversions available for many different products. Simply call our friendly Customer Service department and tell your sales rep. what product you want to dispense and they will arrange the purchase.
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7. What if I want to change the type or number of coins that are accepted in my coin mechanism?

Beaver machine has coin mechanisms for over 100 countries through out the world. By simply changing the "coin carrier", you can make the mechanism work for almost any coin.
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8. What is the average lead-time on an order?

All machines are custom built. When you order we will establish an approximate production date. This date is generally 1 to 2 weeks from the day of your order but could be up to 3 to 4 weeks depending on the size of the order and availability of parts.
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9. Is there a minimum number of machines you have to order?

You may order any number of machines at a time. We do however have volume discounts, so it can be to your advantage to order 10 or more machines at once.
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10. How many stickers does your FLAT PAK sticker machine hold?

Our FLAT PAK sticker machine has 2 columns and holds approximately 290 stickers per column.
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11. What if I have a problem with one of my machines?

If you have any problem with your machine or just need help in adjusting or installing your machines, call our friendly Customer Service staff and they will be glad to work with you to find the problem and work out the best course of action to correct the problem. You can also find out more about Beaver Machine Corporation's Lifetime Warranty and Product Maintenance on this Web site.
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12. Where can I find the prices of your products? Can I purchase your products online?

Prices and purchasing are not available online as we deal with over 100 different countries. Please call us and one of our sales representatives would be happy to assist you!
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13. What if I lose my key to my machine?

Beaver Machine Corporation offers many different key numbers. All keys are geographically assigned for your security. Each key is constructed to fit Beaver machines exclusively. If a replacement key is needed, contact Beaver directly. If you purchased your machine directly from Beaver, a key number will be on file. If the machine was bought through a third party you will need to confirm that the machine is a Beaver (Beaver will be written on the handle of the coin mechanism and on the lid) and the model. To identify the model of machine, our product catalog will help to identify your machine.
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Beaver vending machines are renowned as the best in the bulk vending industry with outstanding quality, durability and innovation. Beaver Machine Corporation offers a wide variety of gumball machines, vending machines, candy machines, capsule machines and bulk vending machines. Beaver gumball machines are presently shipped to over 100 countries worldwide.